Calabar, Jan. 21, 2026 (NAN) The University of Cross River (UniCross) on Wednesday, said that systemic transitions, upgrade, and inherited administrative challenges, were factors responsible for the delay in the release of students’ results.
The Director of Exams and Results of the university, Dr Anderson Etika, disclosed this at a media chat in Calabar.
The News Agency of Nigeria (NAN) recalls that there had been an outcry from students many of who had graduated from the University, but would not collect their results.
Speaking on the situation on Wednesday, the director noted that that the university was still at the stage of migrating from the old results portal, to a new one, when the current Vice-Chancellor (VC) assumed office.
He said that the VC assumed office on Jan. 26, 2025, alongside most of the key management staff of the institution, and immediately instituted reforms even though the challenges predates her.
Etika said that the challenges arose , following incompatibility between the old portal and the new one, adding that the process had hindered a seamless migration of over 20 years of students’ academic data.
He said that liabilities and funding issues had led to the shutdown of the old portal, before data migration.
“Management now resorted to retrieving hard-copy results from departments, dating back to 2002; a process that was tedious and time-consuming.
“After sustained efforts, the university recovered data exceeding five million records, from the old portal; however, priority is given to graduating students, leading to the upload of results from the 2017–2018, to 2022–2023 academic sessions within two months,” he said.
The director identified possible discrepancies due to differences in programming languages and data structures, between the two portals.
He noted that the new system now allows real-time access to results, immediately they were uploaded.
Etika said that the reforms have curbed result manipulation, since updates now require approval from the VC, with documented justification.
He said that it was now mandatory for lecturers to upload results within two to three weeks after examinations, or face sanctions, adding that students could now submit petitions and receive feedback on disputed results through the improved system.
He appealed for patience, noting that result processing required accuracy to avoid awarding wrong degrees, adding that students whose data remained in the old portal could not be graduated until migration is complete.
“We are aware of the resistance from individuals benefiting from the old system, including lecturers and students involved in unethical practices.
“In fact some of the students protesting delays were found to have multiple carryover courses,” he said
The director assured that continuous system updates were ongoing to fix errors and improve efficiency.
He expressed optimism that the challenges would soon be resolved and normalcy restored. (NAN)
