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NOA, NERC partner to resolve customers’ complaints on electricity

The National Orientation Agency’s (NOA) Kano State Directorate is to partner with the Nigerian Electricity Regulatory Commission (NERC) to resolve customers’ complaints about electricity.

The News Agency of Nigeria (NAN) reports that the Acting Director of NOA in Kano State, Alhaji Salusu Garba, made this known during a road walk to mobilise the public for a three-day customer complaint resolution meeting organised by NERC.

“The purpose of the rally is to mobilise the general public to participate in the three-day meeting dedicated to resolving customer complaints immediately with regards to problems with electricity supply, bills, meters, and transformers.

“After this, there will be a town hall from Thursday to Sunday for electricity consumers to let us know their complaints, contributions, suggestions, and observations, he said.

Similarly, a representative from NERC, Mr. Nelson Agbiche, assured the general public that their problems regarding electricity would be resolved without delay. (NAN)

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